Frequently asked questions

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What is Memorable Everything?

Memorable Everything is a service which allows our customers to digitize their entire archive of physical photos, video tapes, and film reels in addition to backing up, storing, accessing, and sharing their entire digital archive of photos and videos on computers, external hard drives, memory cards, smartphones, and tablets.

Memories

Each month, we digitize a certain amount of media using your memories and email you a link which gives you the ability to watch, download, and share your digitized content. Your memories roll over month-to-month, so some months you might receive more items to view than others, depending on your plan and types of items in your archive.

Example #1 - Archive with 5,000 pictures and 50 video tapes with the 150 memories/mo plan. Each month you receive an email with 2 new videos (100 memories) and 50 photos (50 memories).

Example #2 - Archive with 1,000 pictures with the 50 memories/mo plan. Photos are in albums with 100 pictures each. To keep pictures together, we will scan only the full album, so in one month you might have 50 unused memories to be rolled over into the next month, allowing us to scan the entire album of 100 pictures together (100 memories).

Unlimited storage

Memorable offers a timeline for all your photos and videos, analog and digital. Each plan includes unlimited cloud storage, allowing you to upload all your family memories stored on computers, external hard drives, memory cards, smartphones, and tablets. With apps for Windows, Mac, iOS, and Android and batch upload capability, it's easy to backup everything and stay in sync with newly captured memories.

Upload Users

Upload users is a privilege which allows a person to upload an unlimited amount of photo and video account to their own personal album within your archive. You can have you, your partner, kids, and other family members uploading to a single source of truth for your family archive.

Shipping

Each new member receives a free shipping label via email to send their entire collection of photos, slides, negatives, video tapes, and film reels. If you wish to send your items over time, each additional shipping label can be ordered through your online account. Once everything is digitized, we ship back all originals plus a flash drive of your digitized content.

SharePay

Your family memories likely have multiple relatives that will enjoy viewing digitized photos and videos as much as you.

To make payment fair and equitable, we offer SharePay, allowing you to invite family members to contribute to the purchase of any plan.

Each subscription payment can be divided amongst as many people as you like, with either equal or custom percentages. At the beginning of each billing cycle, each participant will be charged on their secured payment method.

To ensure your subscription avoids interruption, we encourage using the Auto-contribute option which divides any missing payments equally should a single participant's payment not go through.