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We continue our 13 year journey of preserving memories with a single integrated technology company.
You can now enjoy the market's first product that combines analog scanning, restoration, and cloud storage.
All Pixcel and Reflectera customer data has been migrated safely. We encourage all users to download the new memorable™ app.
We hope you enjoy our new site and combined services. Should you have any additional questions feel free to contact us at firstname.lastname@example.orgFrom the memorable™ family
Are your 8mm, super 8, or 16mm films in need of a professional film transfer service guide to travel from the 1920’s-80’s into 2014 and onto the future? Your 2-minute investment in the information below will leave you confident knowing what to do next.
Technology in expert hands can extract every bit of detail in the original film, restore color fading, stabilize shaky camera movement, remove dust and dirt ultrasonic cleaning can’t remove, which is embedded in the film itself, and reduce visual noise, aka film grain (optional for film purists).
There's nothing wrong with DVD as an "access" copy, but it’s in your best interest to transfer films to high-resolution digital files on an external USB 3.0 hard drive.
Without boring you with the technical details, you lose 83% of your film’s clarity when you transfer to DVD.
Actually, you want frame-by-frame, but there’s two types. 95% of frame-by-frame services use sprockets to advance the film, which is the equivalent of an old projector with a claw advancing your film. Instead, you want a sprocket-less scanner like the MWA FlashScan HD (only 5 in the US) which uses sophisticated film tension sensors to advance your film, resulting in perfect stability every time (shaky camera motion can be fixed too, that a bit later).
There’s 1000+ companies that can transfer your film to DVD, and your time is valuable, but choosing the best film transfer service is a one-time investment worth the 3-5 phone calls/emails you’ll make to determine you’re not only getting the best bang for your buck, but that you won’t have to go to one of the other 999 companies if you’re not happy the first time around.
Making decisions and moving onto the next project is gratifying, but a few extra weeks of testing the same reel with a couple different services can make the difference between your complete satisfaction or #3
Pixcel is the only company in the industry that offers free 8mm, super 8, and 16mm film restoration on EVERY order, whether you have 1 3" reel or 1000 7" reels.
Included professional film restoration services:
Optional restoration services available with our platinum package:
Visit our film transfer service page or call 800-557-3508 for more information
This was a great experience. My goal was to get a box of paper photos and a bunch of old video tapes loaded into my Google Photo App. The pictures were easy to upload from the CD they came on. The videos were on DVD, and they too were easy once I tried doing it from Chrome rather than Safari. Went to the Memorable website, downloaded a dozen videos, walked away for an hour, came back and hit upload into Google Photos, and when I returned in another hour it was complete. Having all these old pictures and videos easily accessible on my phone is fantastic.
Brought in -50- videos. They did a great job! Answered all of my questions and got the job on time. I am going back again to finish the rest of my videos.
Very High quality transfers, the Super 8 movie I had transferred had sound and it all came out beautiful sound and all and with their sprocketless transfer scanner you barely saw the tape splices. The color was like brand new very saturated.. I even gave them a SSD hard drive to transfer mine plus the DVD... I will use Memorable again for my 16mm Student films from Columbia College, I would recommend them to any one Mike C
The service was very competent. I gave a relatively big order of about 30 video cassettes to be digitized. A few films came out poorly; I can't know if it is due to the original film being so bad it couldn't be done better or the process not being done as good as possible. But most seem quite good. The owner-manager is very helpful and responsive to requests. I intend on bringing them more.
I've been bringing small orders (photos, tapes) for several years. I recently brought in my first bulk order, as I'm ready to digitize and organize all of my old family photos. I wouldn't entrust these treasures to anyone else. Memorable has proven to be consistently excellent with regard to both service and quality.
A little while ago, my first project with Memorable was to capture 8mm film and a VHS tape to electronic and discs as an introductory project with them. That went so well, this past January I brought in over 35 VHS tapes spanning 20 years of family history to capture to electronic files and Blu-Ray DVDs. They did a fantastic job in terms of helpfulness, quality of work, communication and efficiency. I appreciate that the video files are my property and am able to edit them as I please. Not all companies allow this. They are so easy to work with and look forward to my next projects with them. I highly recommend Memorable.
I was extremely happy with the VHS to blu ray transfer project that Memorable completed for me. I had brought in 5 very old VHS tapes from the late 80s and they converted it to stunningly clear digital quality. Their service was professional, fast, and the updates were often. I have tried other services for the same type of work and this place was the best by far.
I would recommend any time have had old 8mm films converted. great quality in the conversion. Quick turn around. it is great to be able to see the films and allow family to see them. working on my 3 order to complete all the films. thanks
Outstanding service, outstanding quality, and extremely helpful staff. Seriously, start this project you have been thinking about and putting off. Give these folks a call now and get started on it. All my relatives are ecstatic about the quality. They love the invites I send them to view the old family movies and photos the Memorable cloud service provides. Best money I have spent in a long time!
I had many old reels form early 60’s to mid 70’s, some in B/W, some in color, some with soundtrack some silent. And in 8mm as well as Single8. The results of the transfer, delivered in a portable 1Tb hard drive, were superb! I had sent previously couple of these reels to Walgreens and Costco, and I can honestly say there is no comparison. Kudos!
Great experience with Memorable. They were very patient and responsive with my questions via email before I sent in my analog film. The digital transfer went beyond my expectations, since the film was forty years old. And the turn-around time was as expected. I highly recommend this company.
Discovering this has been a miracle for me! I ordered the box, and it came with instructions and a FedEx label to send back. These were my mother in law's tapes and I was a bit hesitant to send them, but I had the best experience. There is a website where you can check the progress and that was wonderful. Also, I had marked the rolls of tape in their cases, and they called me to make sure of the order I wanted. While they were on the phone, I asked for a FedEx label for the next shipment. My tapes and DVD arrived, and the label was enclosed. I would recommend Memorable Media to anyone. The reel tapes that were sent arrived back to me, and they ALL fit on one DVD! I'm packing up my next box and am confident they will do an EXCELLENT job! The quality and professionalism here is above and beyond anything I've experienced. Thank you so much!!
Old film 16 mm from my wife's Mom who had recently pasted; much was more than 50 yrs old, but looks like new on the DVD's created. Was shown at the 1st family reunion after her passing. Thank you for the memories.
The capture to digital video of my parents half century old 8mm films by Memorable turned out as well as I could have expected. The mpeg-4 video files produced by Memorable are full HD 1080p and match the 16 frames per second rate of the original 8mm films.
Will use them again. Easiest thing I've ever done and the quality is great.
I had 2 large Super 8 reels converted to digital files. The quality is great and it was amazing to see these movies for the first time in over 40 years. The process was smooth and the people were great to work with.
I'll be ordering more boxes over the coming months. Recommend.
For years my brother and I have been searching for a way to get all our old home movies digitized. Everywhere we looked the prices were outrageous. I came across Memorable on Amazon, and so we decided to give it a try. We could not be happier. The price was great, the service was even better. Our movies look fantastic, the original films were taken care of, and everything was sent back to us, even the old damaged boxes that some of our reels were in. I cant wait to place another order, I just have so much stuff that I want done I do not know where to begin, but when I figure out what I want done next I will be using Memorable. They did a fantastic job A+.
Not clear or easy to understand how much film to send for basic price. Had to pay large extra fee for too much film. Product that was returned was excellent.
I decided to try this service because they teamed with Amazon and everything is easier on Amazon. I have a ton of films to be transferred so I sent a sampling of each kind to get a feel for the price and quality. I sent 2 large 16mm, 2 medium, and 2 tiny reels all from the 1940's to 1970's. They were remastered to perfection! They are incredible. It is worth every penny to pay for the remastering. I sent a VHS and a camcorder tape. I did not remaster those because they are more recent. They turned out perfect. I sent an old SD card and the photos are beautiful. The website didn't load quite right but the CEO called me after hours from home and got it fixed asap. He followed up with me several times. The customer service is superior!! They do not exactly upload it to Prime Photos for you but it is 2 clicks on their website to export them. It was very easy and I am completely inept at tech. I will be sending the rest of my ancient 16mm and 8mm to them over time to space out the cost. I am so happy to finally be transferring these films after my Mom storing them since She inherited them 20 years ago and 10 years of me keeping them dry and safe. I can finally let them go before they start to rot and smell like vinegar. After I reviewed my estimate and paid, the turnaround was only a week and I filled that box! I highly recommend this box deal. This company is truly wonderful!
I have dropped off old audio and video tapes at Memorable three times and I haven't been disappointed. They've converted my valuable memories, nicely organized and marked. I highly recommend their work. They have a helpful team of people there. If you want your memories handled with care, this is the place!
Excellent service. I inadvertently threw out box that they had sent for shipping. Once informed they received films, I asked them to hold off shipping as I would be away on vacation.Always coutteous, took time to answer my questions. Had been told on phone that films had been overexposed. Tough to hear as were films of deceased mother but the films had also laid in storage for 47 years.
Memorable was easy to work with, went the extra mile with personalized service, good pricing and a turnaround time that was quick even during Christmas rush. This was for a project transferring a 30-year-old video to DVD with menu and multiple copies. I originally found them when trying to find someone who could make a DVD out of an old 16 mm film that had a separate reel for its soundtrack. No problem, good results, and very reasonable prices! Happy to work with them even from halfway across the country.
Quick attention to my project of converting my dad's old, old films. Thank you! You are a great team!!!
Most Excellent. I had five 400-foot reels transferred. Some of my 16mm films date from the 1930s and 1940s. One of them may be the world's oldest Kodachrome home movie. The film, which we verified with Kodak, predates by at least a year the release of Kodachrome 16mm. Needless to say, I was very concerned about preserving the film itself. The transfer was superb. The films were handled carefully and returned intact. Their frame-by-frame conversion faithfully preserved the colors and the high resolution makes the films sparkle on our large-screen, plasma television. There was a minor issue and they quickly resolved my order and shipping goof. I have at least ten more reels that I'll be sending to them after the first of the year. In the past, I've used some chain-store transfer services. Memorable's work was orders of magnitude better.
Fantastic Product -- a great way to preserve and re-live your memories. I have ~50 Hi 8 tapes (and a couple of VHS) that remained just as tapes until I found Memorable. Initially, despite great reviews, I was not very confident and, after much research (including COSTCO service), I decided to purchase this. The process was very simple and straightforward - selected the "product" in Amazon and ordered it just as any other product. I got a box with a pre-paid label. I sent them only 25 tapes to begin with. Within less than ~8 business days of sending it, I got an email that my videos were ready to be viewed and was provided a link to get them. I can go to that site, view, download, and upload to Amazon drive. It is that simple!!! It is a totally painless and completely hassle free process. The customer service is great (yes, I did call them within those ~8 days:)). I had requested for DVD copies as well. They called me to confirm that there would be an incremental charge of $3 per video. I am glad that I ordered the DVD copies as well - which I got neatly labeled and in a case. I love them so much that I am now sending my second batch over to them!!
I was very pleased with the results of transferring my old film to DVD. The movies were not only restored but were greatly improved from the original. The movie are sharper and better lit than the original film. Also the free cloud storage has been great for sharing with others. It is worth every penny to have this done.
Very well done! Crystal clear picture.
Excellent quality result from my parents old 8mm reels from the early 60's. Uploaded to Amazon drive, then downloaded to my phone, and computer for safe long term storage. Received original films back intact and boxes indicating the ID of memorable having processed them for easy tracking to which video file. Highly recommended.
Initially, I had a lot of concerns mailing my treasured home videos to an unknown mail address. But after the service initially (had got done 25 HD8 cassettes), I will now send them my next batch!! The service is great and the product good. Completely hassle-free! I, in fact, had a couple done via COSTCO in the past but would definitely recommend Memorable.
The "proof is in the pudding". 8mm tapes (5 of them) from early 60's (1960-64). Perfect reproduction, better than I ever thought possible. The original source materials were languishing in a basement more than 50 years. If I can find 5 more, I'd employ them in a heartbeat, to do it again. They were quick to offer help to access resulting videos. Thanks for the great job!
DVD was great, awesome quality. Would definitely recommend.
Very fast and courteous service. I can definitely recommend them and will use them again in the future. They did a FANTASTIC job!
Wow! So cool! I now have a hundreds of photos in my Cloud Drive. I’ve put off scanning years of photo albums for...well, YEARS- but I finally decided to take the plunge. The “Memorable Box” made it so easy. I organized my photos in batches by year. (Memorable uses the dates so that everything shows up at the right time in your drive account) That alone has saved me hours in organizing. They work with videotapes and film as well so now I’m working on getting my tapes organized to send!! Thanks Memorable!!!
I was so glad to find Memorable right here in Northbrook. With the daunting task of sorting and reviewing my parents collection from the last 80+ years it is great to have this resource. The staff is easy to talk to and answered my 1000 questions. I felt comfortable leaving my precious video in their hands. I was so excited to get my video transferred and to be able to watch it on the large screen. I am just at the beginning of this journey but confident Memorable will be a good partner in this process.
Good quality transfer from my tapes to mp4, including enhancements and conversion from PAL. Excellent customer service. Got the tapes back in good condition.
I am very happy with my transfer -- for an additional $3.00 I also go DVD's made to share with family!! Service was phenomenal when I called about getting the videos on my amazon cloud account -- I am not a digital native so needed some help with this!! Stephen and Harrison are the go to guys!!
100% recommended. Excellent service, results, experience. I had 20 8mm reel films restored and saved for my mother's 90th birthday. Some were from the late 1950's and we hadn't seen them in years. From getting an email response of a few questions I had to the follow up phone call, it was an amazing experience. The films now digitized and in my Drive, look like they could have been filmed today. They can now be accessed any time from any of my devices. Even the box with all the packing materials to send back to them was great! I will definitely be using them again to preserve and digitize more film and vhs tapes.. If you are nervous about sending your media - don't be. You will be thrilled with the results, I'm sorry I waited so long.
Great Service! Beautiful results from the transfer. And it is nice to have a backup cloud service that you can view easily view to ensure your movies are safe.
I had 23 old films from my childhood which i wanted to preserve forever. I shipped them off to Memorable, 3336 Commercial Ave, Northbrook, Illinois, 800557, 800 557 3508 and they came back on computer disks. You can see the good job they did at my YouTube Channel youtube.com/channel/UCERSH65sSclLHGZ2JRWJDJQ
I have been using this company for well over a year now. For years I have been wanting to tackle the insurmountable job of organizing, digitizing, and backing up all my family media memories. Then I found these guys. What a blessing! I have had them convert all my 8 mm film, video tapes of all formats, pictures, 35 mm slides, negatives. Everything I have had converted is safely stored with them, and now accessible from anywhere on any device. I also have everything backed up at home on hard drives. First let me say the quality of the conversion is incredible. I could not imagine my old family 8 mm film could look as good as it does. The Remastering process is outstanding. The ability to organize everything by time line, by names of people, etc is pure genius. This gives you the flexibility to individualize your account easily. I can send my friends and family individual links by email to access that media I want to share with them. The Memorable app is seamless, intuitive, and available on all devices. Customer service is also one of the companies strongpoints, they are always available and eager to help in anyway. If you haven't picked up on it by now, I simply cannot say enough about this company. Do yourself a favor and try them. Before anything happens to all your family media treasures.
I would like to highly recommend an excellent digitizing service for all your photos, 35mm slides, home movies and videos. Just had over 5000 photos, negatives, slides and home movies scanned and digitized by Memorable, which is located in Northbrook (formerly Pixcel). Eugene & his staff have done a wonderful job, and the results are impressive. Media editor Harrison Raybuck took the time to explain the process, as well as Memorable's timeline app, which gives you (and family) access to all your photos & videos on your PC, tablet, or phone by simply scrolling the date. It would have taken me several years to do what Memorable did in a few weeks and my results would not have been anywhere near as good.
Thanks to Memorable (formerly Pixcel) I've been able to salvage and preserve dozens of irreplaceable Super 8 sound movies I took over 50 years ago of long-gone musician friends and legends. I also was able to send my brother-in-law a slide show of many images of my deceased sister. He continually thanks me. Recently my Army buddies were treated to a show of photos from our days in the military at Camp Gordon in the 60's. The rapid deterioration of these images made it imperative to act now. Thank you Memorable!
Very advanced provider of photo, videos, film, slide restoration with cool unique ability to date and put all photos back decades not just digital photos. Employee helped me to understand some of benefits.
For my dads 70th, my siblings and I decided to get s bunch of old reels of tapes turned into digital copies. Lots of the film was getting very old and who knows how long it would have lasted. Memorial transferred 10 reels for us and they turned out wonderfully! Great customer support, timely service, and high quality film transfer. Highly recommend!!
It's amazing how you can make videos taken in the 70s look like they were just filmed the other day, and that's exactly what this company did for me. All of my family's home videos when we were kids have now been transferred into clean-cut, high-quality videos, making these memories come to life, which has been a dream of mine for far too long. It's incredible what these guys at Memorable can do and especially how they do it. I spoke with Harrison (employee) over the phone many times and he was very patient with all of my questions and concerns and walked me through every step of the way. Now my family can enjoy these remastered videos of some of our greatest memories growing up. Thank you, Memorable.
I do not know where to begin. City life has its space challenges. I have no clue how many boxes that I have been able to discard. Both my parents recently passed. Starting that process now of memories and history that I am finding there. Moving all of my old 8MM, pictures, slides (if you were born before 1970, you may not be familiar). All of ?my stuff" can be viewed by friends/ family at anytime. My laptop and a HDMI cord is all I need to take my show to the big screen. What a gift that keeps giving. Seeing 8MM film of my father at the 1960 Sydney Games was breathtaking. The team at Memorable is what customer service should be. I am not computer savvy. I called Harrison for help. Mind you, they already have my money. We scheduled an appointment and he took me through everything like a caring son or grandson would have (without the jabbing)...Nowhere near proficient, but getting there. I found this team when I saw that my boarding school (Culver Academy) entrusted them with their 125 history. Just Wednesday, my father in law got to watch a floor hockey game of his grandson from 20 years ago. He started crying. This is priceless. I would urge anyone to call the team at Memorable. The service they provide is invaluable to me and my family. This guy will be calling Harrison soon to drop off more stuff, and certainly get a refresher course that I won't even have to ask for. Do yourself and your entire family a favor, utilize this great team.
I gave these guys a shot because I needed to find a good service to help preserve and digitize old family videos I had that an update. What I got was something that caught me by surprise BIG time. This service was quick, efficient, and gave me exactly what I needed when it came to digitizing this old footage. I would recommend this service to anyone!!!
I would like to highly recommend an excellent digitizing service for your home movies. Just had over 50 home movies (both 8mm & 16mm sound & silent) scanned and digitized by Memorable, which is located in Northbrook. Eugene & his staff have done a wonderful job, and the results are impressive. I chose the remastered level, which includes cleaning and dirt & scratch removal. Media editor Harrison Raybuck took the time to thoroughly explain the process. According to Memorable, 8mm film resolves on average at 800 lines of resolution, and 16mm at 1200 lines of resolution. Along with their remastering software, my digitized files look better than the original film. It would have taken me several months to do what Memorable did in a few weeks and my results would not have been anywhere near as good. Check them out at gomemorable.com.
The pictures were very clear, clearer than I'd ever seen them before. Needless to say, our family was very pleased with the results!!
I recently had memorable inc transfer several items for me including some Super 8 footage of my grandmas wedding and a multitude of photos. Firstly, let me say that from start to finish this company is top notch. I had many questions regarding the handling of my precious memories which they had answered to my satisfaction. I even had called later in the process for some additional work which they were able to add on to my order without any problems. I was extremely satisfied with the results. I had given them some very old and damaged reel to reel video and was surprised at the quality of the video they were able to extract. It was a real pleasure for my grandmother to be able to view that footage that had not been seen for years. The company also went above and beyond when it came to scanning the photos. They carefully took photos from picture frames, scrap books, and loose ones as well without any damage during the process. They even had organized them better when they were returned to me! I was extremely satisfied with the scans as well. Overall I would recommend this company because they have a real passion for quality (vs. some of the other companies I had researched which basically "just get the job done" and nothing more) The owner of the company was telling me how they are constantly upgrading their machines to improve their quality while other companies may have had the same ones for years or even decades! I used the Amazon cloud upload service which allowed me to get my scans and vidoes very quickly and conveniently. Highly Recommend this service!!!
I never expected my parent’s old 8mm film to look SO GOOD! I am beyond impressed! I had about 40 small reels of old Kodachrome 8mm film. We had it transferred to VHS years ago by Wolf Camera but the tapes were useless once we got rid of our vcr player. I am so glad I got these retransferred. I don’t think they even looked this good on our original projector.
Now is the time to begin looking into saving your families Reglar8 and Super8 Kodachrome and Ektachrome home movies! Only 52% of all home movies shot from 1932 until 1960 are still in existence today! We have no way of knowing what we lost. Don't wait, save what you still have for future generations in your family. I decided to go with the remastered level. This involves the cleaning/lubricating transfer and digital remastering to remove any dirt, scratches or discoloration. The guys in Customer Service have been great, explaining each step of the process in depth for me, and alternating the film frame per second rate of each 50 foot reel for me, according to how I marked the speeds on each box. I've worked closely with Harrison, educating him on the different speeds of different cameras manufactured in the early 1960's. Some Regular 8 companies, like Bell&Howell, who made the 414PD, the model Dallas businessman Abraham Zapruder used to capture the assassination of President Kennedy during the last part of his downtown motorcade with, they changed to the 18 frames a second rate in 1961, a rate everyone would be set to by1965 with the introduction of Super8. Both services are fantastic and I would recommend the 8mm transfers to anyone with film form the 1932 introduction of the original Kodachrome on up through today's higher speed film stocks, to use Memorable. Call them today 1-800-557-3508!
I would recommend Memorable to anyone who values their photos, movies or tapes. I brought in a large amount of 8mm reels from the 50's, VHS tapes, and photographs ranging from the early 1900's up to the present. I wanted to archive my family history so that my children and grandchildren could have them all preserved. My family sat down together to view the media on line and it brought to life family members, long gone, who they had heard stories about but had never seen. I worked with Harrison who gently walked this 60 something woman through the wonderful world of media preservation. Memorable did a great job of re-mastering materials that were aged so that they will always remain in the best condition possible. It was time and money well spent. Thank you Memorable...and Harrison
I sent my family's old super 8 filmstrip to the team at Memorable. We had it processed years ago by a local business back in the VHS days and I felt like it would be nice to reprocess it with today's technology. I was blown away by the results. I don't think that the quality was even this good coming out of the film projector. The team was great to work with and I knew that they cared about protecting and preserving my memories. I recommend this company to anyone else who has media they want to preserve.
Pixcel is the only place I go for reliable, high definition (1080p) transfers of my recently shot regular 8mm and Super 8mm film reels. They run great sales throughout the year, and I decided to use the half off the highest level of quality for 350' of film. I spent $84.00 for cleaning/lubricating, transfer and digital remastering to remove any dirt, scratches, or discoloration. The guys in Customer Service have been great, explaining each step of the process in depth for me, and correcting frame speed for me for every reel in the Digital Restoration page, as film frames per second rates were different for different cameras in the 1960's. I also bought a year's subscription to Reflectera.com, Pixcel's new Cloud service where they load your films onto. Reflectera.com allows one to store scanned analog and new digital pictures into a time line on the cloud server. Home movies, such as mine, which Pixcel uploads, can be saved to the hard drive of your computer also, just to make sure you don't loose them. Both services are fantastic and I would recommend the 8mm transfers to anyone with film form the 1932 introduction of the original Kodachrome on up through today's higher speed film stocks, to use Pixcel and Reflectera.com. Call them today! Save your family home movies, only 52% of all films made from 1932 until 1960 are still in existence today. Don't wait, save what you still have for future generations in your faily. If nothing tangible is left behind, the past seems t far away.
Almost 2 months and I had to call several times and was lied to in many different ways as to why my client's 3 minute film was NOT DONE YET! Every childish excuse was tried.. "We are reviewing it", it is being scanned, etc... I sure hope they eventually send it on! I am NEVER going to use these children again. Promises made were NOT kept. I think they are on the brink of shutting down for good., They said they would refund or credit due to the problem, but later I was told I was mistaken. They eventually told me "they send it out" and the "other company" had not gotten to it yet!!
I had them handle an 8mm project from the 80's. They stabilized the images (8mm can be be shaky), and removed the dust and many scratches. It looked great!
This was really fantastic - I was able to snag a Groupon which allowed to get a vhs-dvd transfer for only $10 (usual price is $20 for a basic transfer) and their turn around time (around the holidays), they told me that it would take 2-3 days. Imagine my surprise when they emailed and called the next day telling me that it was ready. The quality was pretty decent given the price that I paid. I could have paid more for a better quality but all I needed was a basic transfer and I appreciate having the various chapters now available. Thanks again! Great customer service makes this place 5 stars in my book.
They did a really good job with my wedding video. I now have something that will preserve with time and can bring back happy memories for years to come! I'm looking to come back and have other things transfered by them. The level of customer service was spectacular!!! A++++ in every way!